Now, the federal regulator overseeing ... The receiving bank is then required to conduct a fraud investigation on the recipient and report back to Zelle. Some banks, such as Bank of America ...

Banks say their customers love Zelle, but lawmakers say Zelle doesn’t do enough to protect users who lose money to scams.

Scams on payment apps like Zelle are getting so out of hand that federal authorities are starting to investigate. This week, the Consumer Financial Protection Bureau launched an investigation into ...

The Consumer Financial Protection Bureau is looking into the handling of Zelle transactions by big banks, according to a Wall ...

Now, the federal regulator overseeing financial products is probing whether banks that offer Zelle to their account holders are doing enough to protect them against scams. Two major banks ...

Lisa McRee talked to L.A. Times deputy editor Jon Healey about a federal investigation into Zelle scams.

Now, the federal regulator ... to report that to Zelle, which will in turn inform the receiving bank of the complaint. That's true even for transfers within the same bank. The receiving bank is then ...

That's true even for transfers within the same bank. The receiving bank is then required to conduct a fraud investigation on the recipient and report back to Zelle.

The online-payment platform Zelle is extremely popular with consumers, which helps explain why it’s also become a hit with scammers. Another reason: Zelle payments can’t be reversed once they ...