Frontier Airlines did away ... from the chat when she was using her phone's web browser any time she opened another tab and that the customer service agents ended the conversation more than ...

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As CNN reported, low-cost carrier Frontier Airlines has changed over to fully digital communications by eliminating its customer support phone service. “We have found that most customers prefer ...

Frontier Airlines is a low-cost carrier based in Denver. (Photo by Andy Cross/The Denver Post via ... [+] Getty Images) In a bold move to cut costs, Frontier Airlines announced that it would no ...