The Consumer Financial Protection Bureau (CFPB) is suing Comerica Bank for deliberately disconnecting customer service calls, charging illegal fees, disregarding and misleading fraud victims ...

The Consumer Financial Protection Bureau filed a complaint against Comerica ... and don't have a bank. While the Direct Express website advertises 24/7 customer service, the CFPB alleges that ...

This story was originally published on Banking Dive. To receive daily ... enrolled in the Direct Express program, the CFPB said. Comerica also failed more than 20,000 times to address complaints ...

Comerica Bank said in a statement that it has cooperated with the CFPB's investigation into the matter, but that despite "good faith efforts to provide this critical context, the CFPB has ...

the CFPB has consistently ignored our arguments and documentation," the bank said in a statement. The Direct Express program has operated since 2008 under a U.S. Treasury contract with Comerica and ...

Comerica has denied the charges and is countersuing the CFPB. The agency also announced four separate rules, including one limiting bank overdraft fees that was immediately challenged by the ...

The lawsuit is the latest in a slew of actions the CFPB has taken against companies for mishandling consumer and worker financial accounts. The bureau previously sued Comerica Bank over ...