Recurly Adds In-App Benchmarks to Subscription Analytics . Recurly, a subscription management and billing platform provider, has launched dashboards with built-in benchmarks and d ...

BigCommerce's Next Big Thing delivers major functional updates for multi-storefront, composability, B2B, AI innovation, omnichannel commerce, and more.

Salesforce has rolled out native generative AI capabilities, including enhanced search, channel and thread summaries, and a new recap feature, in its Slack product.

AI ClipHero is a self-improving AI tool for converting live broadcasts on CommentSold's platform into interactive, shoppable videos. It evolves through continuous learning from customer interactions ...

Qualified's Piper is an AI sales development representative that intelligently engages and converts website visitors.

SAS also used the conference to introduce an expanded Viya portfolio with generative AI. The product is already infused with large language model (LLM) orchestration, and now SAS is broadening its ...

Operating a robust e-commerce venture requires substantial strategic, operational, and leadership shifts, according to Forrester. However, according to the research firm’s 2023 marketing survey, only ...

The new real-time engagement ecosystem is designed to increase guest acquisition, engagement, retention, and overall lifetime value for restaurants.

Litmus launches Scratch-Offs and Interest Signals in Litmus Personalize along with Image Monitoring in Litmus Email Guardian.

In the never-ending power struggle between consumers and companies, it’s clear that consumers have won. And the only way for companies to beat the competition is to accept the uncomfortable truth that ...

Zendesk's AI innovations include autonomous AI agents, workflow automation, agent copilot, workforce management, and quality assurance capabilities powered by Zendesk AI.

Pegasystems, a decisioning and workflow automation platform provider, today released Pega Infinity 24.1, the latest release of its portfolio of products with artificial intelligence and automation ...